FAQ

1. Are your products authentic?

Yes! At Zuri Beauty & Cosmetics, we only source directly from trusted distributors and brands such as African Pride, Sunny Isle, Ashanti, As I Am, Aztek Secret, and more. All products are 100% authentic.

2. Do you ship outside the USA?

Currently, we ship within the USA only. .

3. How long does shipping take?

    • Standard Shipping: 1-2 days

4. What is your return policy?

We accept returns within 14 days of delivery if items are unused, unopened, and in original packaging. Please note, opened beauty products are non-returnable due to hygiene reasons.

5. How do I start a return?

Simply email us at info@zuribeauty-cosmetics.com with your order number and the reason for return. Our team will guide you through the process.

6. Do you offer free shipping?

Yes! We offer free shipping on orders over $50.

7. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and Shop Pay for fast, secure checkout.

8. Can I track my order?

Yes. Once your order has shipped, you’ll receive a tracking number via email so you can monitor your delivery in real-time.

9. Do you offer product recommendations?

Absolutely! If you’re not sure which product is best for your hair type or concern, send us a message at info@zuribeauty-cosmetics.com and our team will be happy to assist.